Privacy Policy
Effective Date: June 9, 2025
1. Introduction
Welcome to Irya. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This privacy policy1 ("Policy") outlines how Irya, operated by Saloni Soin ("we," "us," "our"), collects, uses, shares, and protects your personal information when you visit our website (www.irya.ch), purchase our products, or otherwise interact with us.
Our data processing practices are governed by the Swiss Federal Act on Data Protection (FADP/DSG) and, where applicable, the EU General Data Protection Regulation (GDPR).
-
Data Controller:
-
Irya
-
Saloni Soin
-
Vogelmatt 3, 6216 Mauensee, Switzerland
-
2. What Personal Data We Collect
We may collect the following types of personal data:
-
Personal Identification Information: Your name, email address,2 shipping address, billing address, and phone number.
-
Transactional Information: Details about the products you purchase from us, order history, and payment information. Please note, we do not store your full credit card details; this information is securely processed by our third-party payment gateways (e.g., Stripe, PayPal).
-
Technical Data: Your IP address, browser type and version, time zone setting, operating system, and other technology on the devices you use to access our website.
-
Usage Data: Information about3 how you use our website, such as which pages you visit and the products you view.
-
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Your Data
We collect data in the following ways:
-
Directly from You: When you place an order, create an account, subscribe to our newsletter, or contact us through a form on our website.
-
Automatically: As you browse our website, we may automatically collect Technical and Usage Data through cookies and similar technologies.
4. How We Use Your Data
We use your personal data for the following purposes:
-
To Fulfill Your Order: To process your payment, arrange for shipping, and provide you with your handcrafted Irya bag.
-
To Communicate with You: To send you order confirmations, shipping updates, and to respond to your customer service inquiries.
-
For Marketing: To send you newsletters and promotional materials about new products or special offers, but only if you have explicitly consented to receive them.
-
To Improve Our Website: To analyze how our customers use the site, helping us to improve our website design, user experience, and product offerings.
-
To Comply with Legal Obligations: To maintain records for tax and accounting purposes as required by Swiss law.
5. Data Sharing and Third Parties
As a sole artisan, I handle most processes myself. However, to run my online store, I must share your data with a few trusted third parties:
-
Payment Processors: To securely handle your payments.
-
Shipping Companies (e.g., Swiss Post, DHL): To deliver your orders to you.
-
E-commerce & Website Platforms: The company that hosts my website requires access to data to function.
-
Analytics Providers (e.g., Google Analytics): To help me understand website traffic.
We will never sell your personal data. We only share it with parties who are essential for providing our services and who are compliant with data protection laws.
6. Data Security
I take the security of your data very seriously. My website is protected with SSL technology to encrypt information. I also partner with trusted third-party services that use industry-standard security measures to protect your data.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example, order information is kept for the period required by Swiss financial and tax laws.
8. Your Data Protection Rights
Under data protection law, you have rights including:
-
Right of Access: You can request a copy of the personal data we hold about you.
-
Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
-
Right to Erasure: You can6 ask us to delete your personal data where there is no good reason for us continuing to process it.
-
Right to Object: You can object to the processing of your personal data.
-
Right to Restrict Processing: You can ask us to suspend the processing of your personal data.
-
Right to Data Portability: You can request the transfer of your personal data to you or to a third party.
To exercise any of these rights, please contact me at info@irya.ch.
9. Cookies
Our website uses cookies to enhance your Browse experience. Cookies are small text files placed on your device that help us analyze web traffic and remember your preferences7 (like what's in your shopping cart). You can set your browser to refuse cookies, but some parts of our website may not function properly as a result.
10. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be posted on this page with the effective date.
11. Contact Us
If you have any questions about this privacy policy or our data protection practices, please do not hesitate to contact me.
-
Email: info@irya.ch
-
Address: Vogelmatt 3, 6216 Mauensee, Switzerland